Service Integration Manager

Career Path Topics

Service Integration Manager

The Service Integration Manager Career Path Certification is designed to equip professionals with the required tools to manage their multi-vendor delivery of services.
Managing multiple external software vendors internally is now the norm for many organizations. Issues can arise along the way such as differing vendor, customer, and internal requirements.

Training by us, Certification by EXIN

EXIN Service Integration Manager

Professionals will be able to use and apply the knowledge and skills acquired during the career path and put them into practice when taking up the role of Service Integration Manager.

The combination of SIAM™, VeriSM™, and Cloud Computing will provide service management professionals with the theoretical knowledge and application of key topics surrounding service integration and how to drive a Service Integration and Management (SIAM) based approach in their organization.

When you are trained by us and certified by EXIN, you will be able to use and apply the knowledge and skills acquired during the career path and put them into practice when taking up the role of Digital Service Manager with a specialization on Service Integration.

EXIN Service Integration Manager Certification Path

A total of 3 certifications are needed to achieve the certification of EXIN Digital Service Manager- Integration Track.

(2 Foundation Level + 1 Specialist & Experience Level).

2 Certifications at the Foundation Level

  • First one is mandatory:
    • EXIN Cloud Computing Foundation
  • Second one can be chosen from the list of two certifications  provided below:
      • EXIN SIAM Foundation
      • VeriSM Foundation

1 Certification at the Specialist & Experience Level

  • EXIN SIAM Professional


  • Consultants Factory (CF) is a leader in IT Management Consulting & training
  • At CF, you will be groomed by practicing Consultants & auditors, and NOT pure-play trainers
  • EXIN is a leading, high-quality and respectable Exam Institute
  • Accredited certificate from EXIN are a game-changer

Certification Journey Details

After completing the three (3) required certifications, you will automatically be awarded the Service Integration Manager certification. You will need two (2) Foundation Level certification, and one (1) Specialist level certification.

Foundation Level Certifications

The Service Integration Manager needs to have a solid understanding of service management. Subsequently, for the first level of the EXIN Service Integration Manager certification, you need to choose between a foundation level certificate in either Service Management (e.g. based on VeriSM™) or Service Integration and Management (SIAM™). Either of these foundation-level certifications will give you a solid background in modern Service Management.

In addition to knowledge of service management, you need to have a good understanding of Cloud Computing. In the ‘everything as a service’ world we now operate in, cloud-based service providers are an integral part of almost any multi-vendor model. As a Service Integration Manager, you will need to manage cloud-based service providers and understand what you can expect from them. Therefore this is also included on the foundation level of the EXIN Service Integration Manager certification.

EXIN Cloud Computing Foundation

EXIN Cloud Computing Foundation is a certification that tests candidates on the basics of Cloud Computing. This vendor-neutral qualification includes some technical knowledge and looks at the general management aspects of Cloud Computing.

EXIN SIAM™ Foundation

EXIN SIAM™ Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management.

VeriSM™ Foundation

VeriSM™ Foundation is suitable both for professionals who are new to Service Management as well as those already working within Service Management.

Specialist Level Certifications

Lastly, to complete your EXIN Service Integration Manager certification, you need to pass the SIAM™ Professional exam successfully. This is an advanced level certification that will give you an in-depth, practical understanding of all the important aspects of Service Integration and Management and how to apply SIAM practices in an organization.

EXIN SIAM™ Professional

EXIN SIAM™ Professional tests a candidate’s knowledge of the application of SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts. The certification looks at managing multiple service providers and integrating them seamlessly to provide a single business-facing IT organization. It also looks at the knowledge and skills required to navigate the 4 stages of the SIAM roadmap.

Target Audience

This certification is ideal for professionals looking to become a Service Integration Manager, Service Architect, Service Delivery Manager, or other service-facing roles. This career path certification is ideal for professionals looking to drive an integrated approach to service management within their organization. They can simultaneously develop highly in-demand skills in the ever-growing field of Service Management.

The certifications can be taken one by one, meaning that you can work towards becoming an EXIN Service Integration Manager over a period of time that suits you. Furthermore, professionals who already have one of the required certifications only have to attain the other certifications in the career path to receive the EXIN Service Integration Manager certification.

You will receive a certificate and an electronic badge of "Service Integration Manager" from EXIN

Consultants Factory is accredited & authorized by EXIN to offer this certification path and deliver the associated courses on their behalf. So in a nutshell, we will be your partner throughout this journey. The final certificate will be issued by EXIN.

This certificate is valid for your lifetime. No further renewal is needed for it.

Yes! This certificate issued by EXIN is of global recognition. Considering the brand equity that EXIN enjoys, all global brands recognize and appreciate this certification.

You are allowed to have the following exceptions:


EXIN Cloud Computing Foundation can be replaced by:

  • CCC Cloud Computing certification any level
  • AWS Certified Cloud Practitioner (or higher)
  • Cisco CCNA-Cloud (or higher)
  • CompTIA Cloud Essentials (or higher)
  • Google Associate Cloud Engineer (or higher)
  • Microsoft Certified Azure Fundamentals (or higher)
  • Microsoft 365 Certified: Fundamentals

EXIN SIAM Foundation or VeriSM™ Foundation can be replaced by:

  • EXIN IT Service Management based on ISO/IEC 20000 any level
  • ITIL any level
  • Scrum Alliance CSM

We have monthly sessions of all courses in this series available. Contact us to know the latest schedule. Once started you may complete the certification as early as within one month and as late as 3 months of time.

Contact us to know more about the fee details. Do not forget to ask for our ongoing discounts and offers to make this certification more affordable.

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Who are we?

We Are Consultants Factory

We offer IT management training & consulting services. We are a startup of 7 years, founded by a team of experts with an average of 18 years of expertise.

We have helped over 15K IT professionals to shape up their career through our certification courses.

We specialize in IT Service Management, IT Governance, Cyber Security, Data Privacy, Project Management, Quality Management & Emerging Technology related trainings. We help you achieve certifications like ITIL, ISO 27001 Lead Auditor, ISO 27701 Auditor, COBIT Assessor & Practitioner, SIAM Professional, Artificial Intelligence, Blockchain, Cloud Computing etc.

Our trainings are accredited by Global leaders like Axelos, Peoplecert, EXIN, PECB, Exemplar Global etc

Our Goal is to provide you with the skills & certifications to master the critical tactics and strategies that will drive your career growth.

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