Service Management Certifications
VeriSM™ Professional Training
The VeriSM™ Professional certification tests a candidate’s knowledge of, and skills in, applying VeriSM™ in an organization. Those certified as VeriSM™ Professional understand the impact of digital transformation on the organization and on people, consumers as well as staff.
They are able to translate strategic direction into a successful operating environment. The certified VeriSM™ Professional has proven his or her ability to create and use a Management Mesh that is based on the organization’s portfolio, principles, and governance needs.
Grow beyond your expectations
Accredited & flexible VeriSM™ training
VeriSM™ describes a service management approach from the organizational level, looking at the end-to-end view rather than focusing on a single department.
Based around the VeriSM™ model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers.
VeriSM Professional Course Overview
VeriSM™ is a service management approach that helps service providers to create a flexible operating model to meet desired business outcomes. It describes how an organization can define its service management principles and then use organizational capabilities, emerging technologies, and a combination of management practices to deliver value. The VeriSM™ Practitioner certification validates a professional’s knowledge & skill about the application of concepts of VeriSM.
Course Overview
- Course accredited by EXIN
- 4 days live virtual sessions with accredited trainers for online live learning + Lifetime access to E-learning
- Certification exam included
- High-quality E-learning material for self-paced learning
- E-learning access includes quizzes and mock exams
- Doubt clearance sessions included
- The Service Organization
- Service Culture
- People and Organizational Structure
- The VeriSM™ Model
- Progressive Practices
- Innovative Technologies
- Getting Started
Course Curriculum
Target Audience
The VeriSM™ Professional certificate is relevant for professionals operating in organizations that have the ambition to digitalize or further digitalize the development and delivery of their products and/or services.
Pre-requisites
No pre-requisites required for attending this course. A Foundation training is the recommended preparation for the certification exam. Also recommended is knowledge of IT Service Management terminology.
Certification Examination Details
- No. of questions: 30
- Pass mark: 65%
- Exam Institute: EXIN
- Exam structure: Objective testing format (4 answer options each question)
- Exam duration: 90 Minutes
- Open book/notes: No
- Examination Level: Foundation
- Negative Marking: No
Course Content
- Concepts in a Digital World
- Working in a Digital Context
- Digital LeadersOrganizational Structure and Culture
- Governance and Service Management Principles in the VeriSM™ Model
- Using the VeriSM™ Model
- Setting Up the Solution in the Define Stage
- Leading the Solution through the Produce, Provide and Respond Stages
Learning Options
- Lifetime access to high-quality self-paced eLearning content curated by industry experts
- 40 Hours of Self-Paced Videos, Quizzes and Practice Exams
- Certification exam voucher included
- 24x7 learner assistance and support
- Lifetime access to high-quality self-paced eLearning content curated by industry experts
- Four Days of Online Live Public Training Sessions
- Certification exam voucher included
- 24x7 learner assistance and support
- Lifetime access to high-quality self-paced eLearning content curated by industry experts
- Four Days of Online Live OR Classroom Private Training Sessions
- Certification exam voucher included
- 24x7 learner assistance and support
Who are we?
We Are Consultants Factory
We offer IT management training & consulting services. We are a startup of 7 years, founded by a team of experts with an average of 18 years of expertise.
We have helped over 15K IT professionals to shape up their career through our certification courses.
We specialize in IT Service Management, IT Governance, Cyber Security, Data Privacy, Project Management, Quality Management & Emerging Technology related trainings. We help you achieve certifications like ITIL, ISO 27001 Lead Auditor, ISO 27701 Auditor, COBIT Assessor & Practitioner, SIAM Professional, Artificial Intelligence, Blockchain, Cloud Computing etc.
Our trainings are accredited by Global leaders like Axelos, Peoplecert, EXIN, PECB, Exemplar Global etc
Our Goal is to provide you with the skills & certifications to master the critical tactics and strategies that will drive your career growth.
Our Alumni Work at Major Brands and High-profile Startups
